Terms of Service
The agreement between you and Cycleco when you use this site or place an order.
These Terms of Service (“Terms”) govern your access to and use of cycleco.shop and your purchase of products from Cycle Collective, LLC(“Cycleco”, “we”, “us”). By using the site or placing an order, you agree to these Terms.
1. Who we are
Cycle Collective, LLC is a limited liability company registered in California, USA (EIN 36-4889135), trading as “Cycleco”. Registered address: 10900 Wilshire Blvd, Suite 1200, Los Angeles, CA 90024, USA.
2. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. By ordering, you confirm the payment method is yours and the information you provide is accurate.
3. What we sell
Cycleco sells bicycle accessories and commuter gear only. We do not sell bicycles, helmets, electric bikes or child safety seats. Our products are Cycleco-branded, universal-fit accessories. Any third-party brand names mentioned (for example, for wheel or handlebar sizing) belong to their respective owners and are used only to describe compatibility — our products are not affiliated with, endorsed by, or replicas of those brands.
4. Product information & compatibility
We describe each kit, including its fit and sizing, as accurately as we can. It is your responsibility to check the stated compatibility (bar diameter, wheel size, steerer type, load limits) against your bicycle before ordering. Colours and images are illustrative and may vary slightly from the product supplied.
5. Pricing & payment
- All prices are in USD and exclude taxes and shipping unless stated.
- Taxes and shipping are shown before you complete payment.
- Payment is processed securely by our payment providers. We do not store full card numbers.
- Your card or bank statement will show “CYCLECO BIKE”.
- We may cancel and refund an order if an item was mispriced due to an obvious error.
6. Orders
An order is an offer to buy. We accept it when we dispatch the goods. We may decline or cancel an order (with a full refund) for reasons including stock availability, suspected fraud, or shipping restrictions. See Shipping, Returns and Refund Policy, which form part of these Terms.
7. Safety & responsible riding
Our accessories — including lights, reflective gear and hi-vis items — are designed to assist visibility and convenience. They are not protective equipment and do not replace a helmet or safe riding practices. We strongly recommend wearing a helmet certified to CPSC (U.S.) or EN 1078 (EU), purchased separately. Children under 8 should ride under adult supervision. You ride at your own risk.
8. Road & lighting laws
Traffic, lighting and reflective-equipment laws vary by country, state and city. It is your responsibility to use our products in a way that complies with the laws that apply where you ride. We are not liable for any fine, penalty or consequence arising from non-compliant use.
9. Acceptable use
You agree not to misuse the site, attempt to interfere with its security, scrape it at scale, or use it for any unlawful purpose. We may suspend access for breach of these Terms.
10. Intellectual property
The Cycleco name, logo, site content and product photography are owned by Cycle Collective, LLC and may not be copied or reused without permission.
11. Limitation of liability
To the maximum extent permitted by law, Cycleco is not liable for indirect, incidental or consequential losses. Our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence.
12. Indemnity
You agree to indemnify Cycleco against claims arising from your breach of these Terms or your unlawful or unsafe use of our products.
13. Governing law
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. The courts of California shall have exclusive jurisdiction, subject to any mandatory consumer-protection rights in your country of residence.
14. Changes
We may update these Terms from time to time. The version in force is the one published here when you place your order. Material changes will be reflected in the “last updated” date below.
15. Contact
Cycle Collective, LLC · 10900 Wilshire Blvd, Suite 1200, Los Angeles, CA 90024, USA · support@cycleco.shop · +1 516 663 3462
Last updated: June 17, 2026